Malware defense removal… administrator privileges?
I’m attempting to remove malware defense from a friends dell desktop pc, win xp.
I’ve gotten all the info like registry keys to delete, dll’s to unregister, files to delete…etc etc.
Question is this: When it boots up, active desktop recovery opens.. I cannot use system restore, windows installer won’t work to start anti-virii progz… Then of course I can get into safe mode but can’t do much from there either.
Anything else I can try to install some anti-virii progz I have? Any way to turn sys restore back on? I log in as administrator yet it tells me certain things I cannot to and to contact network admin guy… I need assistance removing this nasty thing..
please no links to whatever product you’re selling..
Thanks to those providing actual answers!
This is the free information you require.
Remove Malware Defense (Uninstall Guide)
http://www.bleepingcomputer.com/virus-removal/remove-malware-defense
remove ur current antivirus and download norton internet security2010 version( 30 days trial easily available on net).
scan ur pc competely….
later install new window.
You are infected with spyware if:
* You see too much pop-up advertisements.
* Your browser has toolbars that you haven’t installed.
* Your homepage has changed (and you can’t change it back).
* Other settings have changed without your permission.
* Your computer is slow.
To get rid of spyware and keep your computer clean you can use an antispyware or even more.
You can download a antispyware software. There are 10 good anti-spywares.
here is the reviews: http://toptenantispywareviews.com/
You can download one and scan your system.
All are safe and can be trusted.