Need help getting rid of Trojan virus?
There is a trojan virus on my computer that prevents the desktop from opening. On my computer when it is turned on it seems normal until I am logged on and all i see is a purely black background and a program that appears as either "Privacy tools" or "Privacy componants" and it appears to be a virus scanner that tells me there are like 200 problems with my computer. Is there a way that I can get my desktop and start menu back? I even got Norton to run somehow but it said the virus required manual removal, which I cant do without running any programs. I can’t get Norton to run again either.
in safe mode F8 run malwarebytes anti-malware and SUPERAntispyware,and what they find you
delete it manually. then run ccleaner to clean your pc, and mvregclean, to clean registry.
what mvregclean find you remove because the key is there but not the file ,folder or program.
even you reformat and it finds anything remove dont be afraid.
dont forget when you install this software to update them, and do an update every day
then restore until before you get infected.
m
Hello,
It sounds like you are infected with a trojan. So I think you are having a hard time because trojan’s are not exactly viruses. So most anti-virus programs will not remove them, because they do not see them as viruses.
A couple of month’s back I suffered a nasty trojan infection. It completely screwed my computer up. Every time I would get on the internet I would get blasted with pop-up after pop-up.
It got so bad, I thought I would have to get a new computer. So out of frustration I called Geek Squad. They wanted $200 to Look at my computer, and that didn’t include fixing it. No Way!
It wasn’t until I was searching google for a trojan remover that I came across the solution to my problem.
I found a website that gave honest reviews of the best spyware removal programs. So I checked into it, and the best product, AdwareAlert is also capable of removing Trojans.
I quickly downloaded AdwareAlert and scanned my computer.
It found all the trojan worms, and spyware infections that none of my other programs could find and delete.
I have been running AdwareAlert now for the last couple of months, and it has been doing an awesome job at keeping my computer spyware free.
I never have pop-ups anymore, and my computer is running like a dream.
You can Visit the website I found in google below.
http://www.honestspywarereview.com
Hope this was helpful.
a trojan?
please I can delete that without an antivirus
btw norton wont help get avg antivirus and install it
AdwareAlert is a rogue program so please dont fall for it, use something like Avira AntiVir free wonderful product, and or malwarebytes free,the free ones are just as good or better.,
to get explorer to run
1.) Hit CTRL+ALT+DEL
2.) Select "Start Task Manager"
3.) In "Task Manger", select "File/New Task (Run)"
4.) Type in "explorer" (being "Windows Explorer)
5.) Press ENTER.
a fix maybe(not from the virus,to get the windows explorer to start up on boot)?
Start REGEDIT by pressing WINDOWS+R(or ctrl+alt+delete>new task>regedit.exe), typing
REGEDIT and pressing
enter.
In the left pane Navigate to the key
"HKEY_LOCAL_MACHINE\SOFTWARE
\Microsoft\Windows
NT\CurrentVersion\Winlogon"
In the right pane,
the following entries should have these values:
- Shell=explorer.exe
- UserInit=C:\Windows\system32
\userinit.exe,
If the above values are different,
then you must correct them.
These
entries are hidden from programs such as
msconfig, and are thus easy
targets for malware authors to
"embed" ther stuff in a place that cannot
easily be removed.
Try using Malwarebytes’s Anti-malware, it removes most infections from what I have seen. You can download it here at http://www.malwarebytes.org/mbam.php. The free version is as capable of removing viruses and trojans as the retail one, so don’t bother paying.
Norton sucks! Mcafee Sucks! Avg Sucks! Beware! there are a lot of scammers on yahoo answers steering people into their bullshit sites! So be carefull ! Ive been helping out a lot of people get rid of bugs lately so I collected some links to help y’all out.These are by far the best programs out there! And their free! So try them out,and if you like them, and you can afford it, buy the full versions later, This way they will keep the free stuff out there for the less fortunate. I’ll give you a link for a video on installing and using these programs 1st. Then the link to get your free download. 1. http://www.youtube.com/watch?v=DezYnjQRs... http://www.download.com/Malwarebytes-Ant... 2. http://www.youtube.com/watch?v=_Gfaw8XbM... http://www.superantispyware.com/index.ht... 3. http://www.youtube.com/watch?v=Z-WLn3jZD... http://www.avast.com/eng/download-avast-... 4. http://www.youtube.com/watch?v=tv-o6kIvO... http://www.personalfirewall.comodo.com/d... There you go. these programs will kill your bugs and I included the comodo firewall which will keep you safe in the future!
Grizz P.S. Drop me an email at grizzom69@yahoo.com If you have any questions! I would like to hear how you did ! I also know a few tricks to get your computer running faster! If you hear of some one with a virus feel free to pass this info foward! No scams here!
Restart and enter safe mode by pressing F8 just before the windows screen . You only have a few seconds. Or safe mode with internet access. then you can run norton .Or try -www.malwarebytes.org If all else fails run hijack this. But do not use Hijack this in repair mode. Make a logfile and post it on a expert forum. http://en.wikipedia.org/wiki/HijackThis
start up and tap the F8 key at the same time until screen appears choose safemode with networking open browser and go to Onecare.Live.com choose protection scan there are two other scans available try them next
You need to kill the process and the dll files attached to the trojan. You need to edit the msconfig and registry to stop it from loading startup. Here is a good tutorial:
http://www.delete-computer-history.com/trojan-horse-removal.html
Hi,
Try using programs such as spyware doctor, run a complete scan with an anti-virus kit, be sure to do all of this in safe mode.