Trojan Virus?

I have the most current versions of windows one care and it has detected a trojan virus but it fail to quarantine and remove the virus.

have tried other antivirus scans but they don’t detect the the virus at all. do you think its could be embedded in my operating system.
Virus Definition -Trojan:Win32/Agent


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7 Responses to “Trojan Virus?”

  1. No idea. Why not contact Windows ONe Care tech support and ask them?

  2. Please provide me with its name and i will let you know

  3. Press Alt + CTRL + Delete to bring Task manager up, in Processes tab under your username if you find any special (like fun.exe or game.exe) End it immediately and search for it! if you can locate the file just delete it!

  4. no, its probably attached itself to a system file. run safemode and scan in safemode. you should be able to get it out of there then. oh and shut off all forms of backup before you do, its probably written itself into the backups. so restart in safemode and scan then manually get rid of it if you have to. if you cant, do a symantec search for a removal tool.

  5. what other anti-viruses have your tried? i haven’t even heard of windows one care. If it cann’t be removed then there is a good chance it has embedded itself in to your OS and you will need to do a clean install

  6. angels_amoung_us on March 15th, 2010 at 5:56 pm

    just had this problem, go in and hit system restore and you can fix the problem,

    good luck and its in your control panel then system tools then system restore but the date in that you wish to restore it to before you seen the virus and it should fix it, had the same problem with a church family computer,

    take care :) ))))))))))))))))))))))))) just my opinion hope it helps

  7. The best that I have seen for trojans is a-squared from Emisoft. Get it free here:

    http://www.emsisoft.com/en/software/free/

    Download it, install it, update it and run it. Best to you…

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