windows cannot load following reboot (following malware removal)?
okay, so basically…the computer had been running strangely lately. when i had enough of it, i installed and ran malwarebytes. countless trojans! i had the files quarantined and removed. computer needed to restart, so i allowed it to. only now, i get the "sorry for the inconvenience…windows failed to load successfully" — over and over again. it’s basically an infinite loop. i’ve tried to run the recovery console from an xp disc, but have encountered a problem — it keeps asking for an administrator password when there is none. what do i do? please help!!!!!!!
any possibility i could slave the hard drive (to back up what’s on the computer now) and just recover it???
I think you may still be infected. Try booting in Safe Mode (F8) then run MalwareBytes again.
wdw
I experienced something similar, bur with different messages. Rather than take the time to laboriously try to do damage control, I did JUST what you were suggesting: slave the drive, recover, reinstall the OS and restore the data. It was a lot faster and a lot less of a headache than trying to deal with fixing the problem the malware had caused. Just be thankful that you know how to do it. There are so many others who don’t.